When will I get my trip information and travel documents?

Your deluxe travel pack, including documents, will be delivered to you, your travel agent or group leader approximately 3 weeks before your departure. Your documents include the vouchers for the tour and other services, an itinerary, hotel list and our Go-To-Guide booklet. Treat your tour vouchers as you would money, as they are non-refundable. You will need to present the relevant voucher in return for services such as Hop-on, Hop-off bus tours. Note: By default, all group documents are shipped together and sent to one address.